Terms of Service

1. Scope of service

VAULCOUNT ("we", "us"), available at vaulcount.shop, sells verified accounts for third-party gaming trading platforms (G2A, G2G, Eldorado.gg). Each account includes email + login credentials, is delivered by email, is ready for self-verification and has a clean IP history. We are not affiliated with, endorsed by or sponsored by any of these platforms.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase from us. By placing an order you confirm that using the purchased account complies with the terms of service of the relevant platform and with your local laws.

3. Payments

We accept cryptocurrency payments only (BTC, ETH, USDT, LTC). Orders are processed after the payment is confirmed on the blockchain. Prices are listed in USD; the crypto amount depends on the exchange rate at the time of transfer. Network/transaction fees are paid by the buyer and are non-refundable.

4. Delivery

Accounts are delivered by email to the address provided at checkout, typically within 10 minutes to 1 hour of payment confirmation. You are responsible for providing a valid, accessible email address. Check your spam folder before contacting support about missing deliveries.

5. Replacement guarantee

If an account does not work as described (login failure, missing credentials, verification issues), we will replace it free of charge within 30 days of purchase. Contact contact@vaulcount.shop with your order details.

6. Refunds

Refunds are governed by our Guarantees & Refund Policy. In short: full refund if we cannot deliver or the account materially differs from the description and no replacement is possible; no refund after successful delivery of working credentials, except under the replacement guarantee.

7. Buyer conduct

You agree to use the account lawfully and in accordance with the platform's terms. We are not liable for suspension, restriction or termination of an account caused by your activity after delivery (fraud, chargebacks, platform policy violations, etc.).

8. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim is limited to the amount paid for the product giving rise to the claim. We are not liable for indirect or consequential damages, including lost profits or revenue.

9. Changes

We may update these terms from time to time. The current version is always published on this page with its effective date.

10. Contact

Questions about these terms: contact@vaulcount.shop.