Peace of mind, included.
Our guarantees and refund policy, in plain English.
Replacement guarantee
If your account doesn't work as described — login failure, missing credentials or verification issues — we replace it free of charge within 30 days of purchase. Contact support with your order details and we will issue a replacement, usually within a few hours.
Refund policy
- Before delivery: if we cannot deliver your account, you receive a full refund.
- Account not as described: if the account materially differs from what was advertised and we cannot provide a suitable replacement, you receive a full refund.
- After credentials are delivered: refunds are generally not possible once account details have been emailed, except where the replacement guarantee applies. Crypto transaction fees are non-refundable.
- How to request: email contact@vaulcount.shop with your order email and payment transaction hash (TXID). Requests are answered within 24 hours.
What every order includes
- Email + login credentials included
- Instant email delivery
- Replacement guarantee
- Ready for self-verification
- Clean IP history
Support
Real humans, every day. Reach us at contact@vaulcount.shop in English, Spanish, French, German or Portuguese.